Last updated: August 18, 2024
At MatchPhotos.io, we are committed to ensuring customer satisfaction with our services. If for any reason you are not completely satisfied with the quality of the images generated by our AI, you may request a full refund within the first 7 days of your purchase. Our "no questions asked" money-back guarantee is designed to give you peace of mind while trying our services. To initiate a refund, please contact us with a brief statement of dissatisfaction, and we will process your refund promptly.
To maintain fairness and prevent potential abuse of our refund policy, we have established the following conditions:
Refunds will not be granted if there is clear evidence of intentional misuse of our service. This includes, but is not limited to, uploading images that do not adhere to our prescribed guidelines or deliberately attempting to sabotage the AI's performance. This measure ensures that all users can benefit from our services without compromise.
Each customer is eligible for only one refund to prevent misuse of our money-back guarantee. This policy is intended to allow you to fairly assess the quality and effectiveness of our service. Subsequent purchases after receiving a refund will not be eligible for additional refunds.
If you have any uncertainty about the suitability of your images, we encourage you to consult our guidelines or contact us for assistance before making a submission.
In the event that you experience issues such as non-delivery of the product or other exceptional circumstances that prevent you from using the service as intended, please contact us. We will assess such situations on a case-by-case basis to determine the appropriate resolution, which may include a refund.
To request a refund, please email us at contact@matchphotos.io with your order details and a brief explanation of why you are dissatisfied. We strive to process all refund requests within 5-7 business days.
If you have any questions or need further assistance with the refund process, please do not hesitate to reach out to us at:
MatchPhotos.io
Email: contact@matchphotos.io